Privacy Policy
Merchantour LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided when you book a tour through this website.
Information We Collect
When you book a tour, we may collect your name, email address, phone number, billing information, booking details, tour date, number of participants, pick-up location, and any notes or special requests submitted during the booking process.
Payments made through this website are processed through Wix Payments. Merchantour LLC does not store full credit card numbers, debit card numbers, or full payment card details on its own systems.
How We Use Your Information
We use your information to process and confirm bookings, communicate with you about your tour, send booking confirmations and updates, provide customer support, fulfill the tour services you purchased, maintain business records, prevent fraud or payment disputes, and comply with applicable legal requirements.
Sharing of Information
We do not sell customer personal information.
We may share limited information only when necessary with Wix, Wix Payments, tour guides, transportation providers, operational partners, customer support providers, accounting services, legal advisors, or government authorities when required by law.
Customer Communications
We may contact you by email, phone, or text message regarding your booking, tour details, schedule changes, pick-up information, payment issues, or other service-related matters.
Cookies and Third-Party Services
This website is hosted and operated through Wix and may use cookies or similar technologies to operate the website, process bookings, improve user experience, analyze traffic, and support security.
Third-party services, including Wix and Wix Payments, may collect or process information according to their own privacy policies and security standards.
Data Retention
We may retain booking and customer information as needed to provide services, maintain business, tax, and accounting records, resolve disputes, prevent fraud, respond to chargebacks, and comply with legal obligations.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Merchantour LLC
Email: newyorktoursplus@gmail.com
Phone: +1 (914) 374-5067
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.